Fairer standards
A shared framework for fair booking policies, covering the moments that can make an appointment feel uncertain or unbalanced.
INDEPENDENT BEAUTY × BETTER BOOKINGS
Beauty bookings,
made fair.
A better way for independent beauty professionals and their customers to book, pay and understand what to expect.
FairPlay is currently in development.
01 / THE IDEA
A better standard for beauty bookings.
FairPlay brings a standardised fairness and transparency framework into the booking experience — creating clearer, more balanced expectations for both providers and customers.
Clearer bookings
Prices, deposits, payment expectations and booking policies should be clear before either side commits.
Easier booking
Less back-and-forth. FairPlay is designed to bring booking, availability and appointment management into one simpler experience.
02 / THE FAIRPLAY STANDARD
IN DEVELOPMENT
Clear expectations.
Balanced policies.
Better bookings.
A booking shouldn't leave either side wondering what happens if something goes wrong.
The FairPlay Standard is being developed around the moments that matter most:
Deposits
Cancellations
Lateness
Provider cancellations
Refunds
Service disputes
We're developing the Standard with the people who actually use independent beauty services.
03 / HELP BUILD IT
FairPlay is being shaped by the people it is for.
We're speaking to independent beauty professionals and customers about how bookings work today — and what a genuinely fair booking experience should look like.
FOR BEAUTY PROFESSIONALS
Help us build FairPlay.
Share how you currently manage bookings, payments and policies. Your experience will help shape the FairPlay Standard and the platform itself.
Provider research ↗Early research participants: we're offering a complimentary personalised booking audit and policy review.
FOR BEAUTY CUSTOMERS
Your booking experience matters too.
Tell us what you think fair beauty bookings should look like — from deposits and cancellations to what happens when things go wrong.
Share your experience ↗04 / STAY CLOSE
We're building
FairPlay.
A fairer, clearer and easier way to book independent beauty services.